Most manufacturing is done at Double E Group headquarters in Massachusetts, Appleton in Wisconsin, and in Castelgomberto (VI), Italy. The company has other plants and offices in the United Kingdom, France, Germany, Mexico, and Colombia. Double E Group also has a large network of qualified sales and support agents all over the world.
These sales and support outlets exemplify the fact that customer service is of utmost importance at the Double E Group. Double E Group employees take pride in providing prompt, courteous attention to customers’ needs. Most replacement parts are in stock and can usually ship promptly. For international customers, Double E Group can use its European facilities to save assembly and shipping time.
Backed by more than 50 years of experience, Double E Group lead times are among the best in the industry. The Double E Group knows your equipment and your applications and consistently meets scheduled delivery dates. Double E Group's manufacturing processes are efficient, and, with offices all over the world, the distribution of products is simplified.All products manufactured by the Double E Group are covered by a one-year warranty and will be free from defects in workmanship and materials for a period of twelve months from the date of original shipment to the original buyer. Consumable items are warranted for a period of six months from the date of original shipment when used under the normal operating conditions. (Some products not manufactured by the Double E Group may have shorter warranty periods.)
The Double E Group is structured to exceed customer expectations. The company has developed a comprehensive product line that includes core chucks, core shafts, safety chucks, brakes, web guides, slitting systems, knife holders, composite cores, core plugs, rollers, core cutters, material handling equipment and reel spools.....all the accessories necessary to be a complete, one-stop resource for customers. Double E Group even provides pre-configured roll stands and drop-in slitting modules.